The safety, wellness, and comfort of our residents and staff are our top priorities.
Outdoor visits may occur between 9am and 7pm daily IF the resident is not under isolation, and able to meet their visitors outside of the building and does not need assistance leaving the building.
- If the resident is unable to get outside without assistance, visits will need to be scheduled through Site Administration to ensure proper supports are available.
- Drop off hours for packages are still 9am to 11am and 2pm to 4pm, Monday to Friday
- We encourage outdoor visits to take place on lodge property. If this is not possible, please ensure the visit takes place outdoors only.
- Only 5 people at a time or fewer may be a part of an outdoor visit. They will be:
- The resident (only residents who are not in isolation).
- Up to 4 other persons, including minors, who are not experiencing any symptoms of illness.
- Designated Support Persons (formerly Designated Essential Visitors) are no longer required to participate in outdoor visits.
Residents and visitors are required to keep each other – and our other residents and staff – safe by following the responsibilities outlined below.
VISITORS ARE RESPONSIBLE FOR:
- Maintaining 2m (6’) of physical space between themselves and the resident at all times (unless the resident requires assistance with their wheelchair).
- This includes distancing while seated. All benches on the property have a one-person limit at this time.
- Please keep an eye out for distancing markers while on site to help you maintain correct spacing.
- If physical distancing cannot be maintained, the visitor must complete a ‘Visitor Health Screening’ (go to main entrance)
- Wearing a mask at all times, when physical distancing of 2 meters cannot be maintained, during the visit. These masks may include homemade masks/fabric masks. Masks will not be provided by the lodge.
- Bringing their own chairs.
- Do not share any food or drink.
RESIDENTS ARE RESPONSIBLE FOR:
- Performing hand hygiene before leaving and upon re-entry to the building.
- Optional – Residents may request a mask from the front desk for their own personal use during their visit (recommended for when social distance cannot be maintained and for instances of ‘Safe Physical Touch’)
- Advise staff before entering the building if they have left the lodge property.
- If the resident has left the lodge property, they will require a health screening by staff before re-entry.
- Do not share any food or drink.
THANK YOU FOR YOUR COOPERATION
Per Health Order 29-2020, Designated Supports Persons are the two people each resident or alternate decision-maker designates as being essential to their care and wellbeing and who may enter the Lodge for visits. A resident may change their Designated Support Persons when necessary, but lodge administration must be notified.
In this initial phase of implementing the new Health Order, Designated Support Persons (hereafter DSPs) will be required to agree to the following safety measures to have in-suite visits with the resident who has designated them. These measures are crucial to maintaining the health of residents, visitors, and staff.
View the complete policy here: Safe Visiting Practices Policy Designated Support Persons
Our Outbreak Precaution plan has been activated, and the following precautionary measures are in place at our properties (lodge only indicated by *). These standards all meet or exceed guidelines from Alberta Health, via CMOH 23-2020:
Outbreak classifications have been defined by AHS. Please see the table below.
AHS will be notified of any suspected, probable or confirmed case of COVID-19 in any resident or staff member. AHS's Rapid Response Team will be deployed to any site with a confirmed outbreak.
Cleaning and sanitation practices have been increased in frequency, intensity, and scope.
* All resident meals are plated and served (buffets are closed until further notice). Residents who have reported any illness and are in mandatory self isolation are having meals brought to their suites.
- Our dining room practices have been adapted to facilitate a safe distance between residents during meals.
- In the event of a confirmed case of COVID-19, all meals will be served to residents in their suites.
* All recreation activities that involve external vendors, volunteers, entertainers have been limited or suspended.
* Remaining recreation activities have been limited to 15 participants or fewer at a time. Programming has been adapted to ensure all residents have the opportunity to participate safely. In the event of a confirmed outbreak, all group recreation activities will be suspended.
All staff and service workers are required to complete twice-daily health screening assessments and temperature checks before entering a Lodge at any time and during their shift.
All staff are being urged to exercise rigorous precautions around hand hygiene, social distancing, and isolation protocols if required. Staff are only to report to work if they are healthy, and they have not come into contact with anyone who is unwell.
Residents are being urged not to leave the property unless absolutely necessary, and to practice social distancing and hand hygiene at all times.
|Outbreak Prevention||No residents or staff showing any symptoms of COVID-19|
|Under Investigation||At least one resident or staff member who exhibit any of the symptoms of COVID-19|
|Confirmed Outbreak||Any one individual (resident or staff) laboratory confirmed to have COVID-19|
Site Outbreak Status as of July 29, 2020
(to be updated when additional data is available)
|Site Name||Current Status|
|Clover Bar Lodge||Outbreak Prevention|
|Dr. Turner Lodge||Outbreak Prevention|
|Silver Birch Place (Haven & Lodge)||Outbreak Prevention|
On July 14, 2020 AHS had notified Heartland Housing Foundation of a positive COVID-19 test result in a single resident at Silver Birch Lodge.
Testing of all residents and staff that week did not result in any additional COVID-19 cases at this time.
We ask everyone to continue practicing excellent hand hygiene and physical distancing. You can see a complete list of precautions being taken here.
For the most up-to-date information about COVID-19, we encourage you to visit:
the Alberta Health Services website, or
the Government of Canada Coronavirus disease (COVID-19): Outbreak update website.
Alberta Health Services has launched an online tool to help Albertans determine whether they require testing for COVID-19. The test is available at www.ahs.ca/covid and takes you through the steps regarding symptoms (dry cough, fever, difficulty swallowing) to determine whether you should call Health Link at 811.
the Government of Alberta has compiled resources to help all of us prevent the spread through physical distancing, proper handwashing, and observing self-isolation guidelines